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  • September 5, 2019 at 2:01 pm in reply to: Teller Capture #5823
    Smugmastersmugmaster
    Keymaster

    You’re welcome! I will pass this to the right person and I trust you will be in touch.

    September 5, 2019 at 12:59 pm in reply to: Teller Capture #5821
    Smugmastersmugmaster
    Keymaster

    Hi Jen, we have done this migration (from Bluepoint/Alogent) to JHA’s ImageCenter (ITC). We carried over our old Canon CR-50/55 scanners but are now deploying new ISV Pro Elite Scanner Single Pocket, 55 dpm, 100 item feeder, endorser Part Number SSP1-ELITEM55 scanners that perform better and will replace our aging Canons. We use separate DL/ID scanners. We did add Alert Manager but I don’t have any examples to show yet. But we thought it worthwhile. Benefits for us were cost savings vs. Bluepoint/Alogent, and a streamlined technical solution with better-supported JHA/Episys integration. I could get a colleague with better answers, who is closer to operations, and led our deployment if you like.

    January 25, 2019 at 3:01 pm in reply to: powr on to sweep charge off share to primary share #5769
    Smugmastersmugmaster
    Keymaster

    Thank you for posting this question here. I suggest you try posting over at SMUG on the email list server. I see you do not have an account there. I can subscribe you or go to http://smugonline.org/joinsmug or email smugit-join@smugonline.org.

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