Symitar 2019.01 – EASE – Windows 10 VDI’s

Welcome Discussions Welcome {MY}SMUG Community Users Symitar 2019.01 – EASE – Windows 10 VDI’s

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      Melanie FaddisMelanie Faddis

      We are EASE clients running Windows 10 VDI’s. Since Symitar 2019.01, we are having widespread issues (to name a few) with EMV screen loading, latency in teller transactions (8 minutes to perform transfer), unresponsive SymForms (more than the typical SymForm issues), Symitar crashing and seemingly causing the VDI session to abruptly end.

      We are troubleshooting and reviewing all areas. Not sure what the root cause is at this point. Any thoughts from the community?


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