2015 SMUG Conference Agenda

March 25, 26 & 27, 2015

(as of 3/16/2015 – subject to change)

Printable Version Here



Wednesday, March 25
8:00 – 9:00 Continental Breakfast / Registration
9:15 – 10:00 Meet and Greet
Morning Track 1 Track 2 Track 3
10:15 – 11:00 Loan Promotional fields – Creative uses for big CU Impact by James Burke Frazier, Symitar The Importance on Having a Mobile & Digital Strategy for Credit Unions Going Forward in this Industry by nCino Managing File Madness by Joe Marton, Senior Systems Engineer, Collaboration Solution Principal, Novell
11:15 – 12:00 HTML by Michael Orozco, Symitar Programming Consultant Maximizing the Member Experience at the Teller Line by Sam Kang & Kerry Schiappa, WRG Enterprise Wide IT Automation by SMA Solutions
12:00 – 1:00 Lunch / Vendor Fair
Afternoon Track 1 Track 2 Track 3
1:00 – 1:45 Unlocking the True Power of your Data by Denny Howell, VP Technology Solutions – Alliance Catholic Credit Union SAGE DIRECT Onserts and Select Marketing by Steve DeNolf, SAGE DIRECT The 12 Components of a Successful Disaster by Kelly Gardner, IMS
2:00 – 2:45 ARCU Tips, Tricks and Valuable Features by Jason Bedsworth, CFS Consulting Group How to maximize your Core Data with Authenticated Member Communications by Scott Ridgeway, Adapt The Help You Need, When You Need It  by Aron McEvoy, CUTEK

Getting Help with Dirty Jobs by Ray Rounds, CUTEK

3:00 – 4:00 Vendor Fair—Snacks
4:00 – 4:45 SymXchange by Ron Kaplan and Scott Belle, Symitar Mobile Wallet:  Sort the Facts from Fiction by Brian Orta, CU Wallet Project Management Roundtable Hosted by Judy Lynch, Information Operations Manager, Michigan State Federal CU and Richard Borden, Vice President/IT,  Blackhawk Community Credit Union
       6 – 9:00 Networking Event  – Go Karts (Pizza and drinks)
Thursday, March 26
8:30 – 9:30 Continental Breakfast / Vendor Fair
9:30 – 10:30 Technology Plan and Product Roadmap by Don White and Scott Belle, Symitar
10:30 – 11:30 Fraud is the new “F” word  by Jim Stickley, Stickley on Security
11:45 – 12:45 Lunch / Vendor Fair 
Afternoon Track 1 Track 2 Track 3
 12:45 – 1:30  Power On Roundtable Hosted by Michael Orozco, Symitar Programming Consultant Does Call Center Outsourcing Make Sense for Your Credit Union by Steven Holmes, AnyHour Solutions Cards, EMV, Risk Scoring, iPay, Tokenization Roundtable Hosted by ProFed Credit Union 
 1:45-2:30  Power On Roundtable  – continued  The Next Generation of Online Bankingby Access Softek Meridian Link Roundtable  Hosted by Stacey Darr, Systems CoordinatorInterra Credit Union
2:30 – 3:30 Vendor Fair / Snacks
3:30 – 4:30 MVP by Mike Blumenthal, Technology Happens NCR   Easily Solve Collaboration Challenges by Joe Marton, Senior Systems Engineer, Collaboration Solution Principal, Novell and Richard Borden, Vice President/IT, Blackhawk Community Credit Union


       6:00 – 9:00 Networking Event 
Friday, March 28th
8:00-9:00 Continental Breakfast 
Morning Track 1 Track 2  
9:00 – Noon Symform PDF Training by Josh Rademacher, Technology Happens Mock Disaster Drill Training by Tom Williams, Centurion